Chef Executives LLC, d/b/a Executive Chefs at Home ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Submit a contact or inquiry form (name, email, phone, location, service preferences)
- Apply through our chef application form (name, email, phone, location, experience, specialties, resume link)
- Communicate with us via email or phone
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Device and browser information (type, operating system, screen resolution)
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our chef placement services
- Evaluate chef applications and facilitate the placement process
- Communicate with you about our services, updates, and opportunities
- Improve our website, services, and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services that may collect or process your data:
- Google Analytics — We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to visiting. Google's ability to use and share information collected by Google Analytics is governed by the Google Privacy Policy.
- GoHighLevel — We use GoHighLevel as our customer relationship management platform to store and manage form submissions, communications, and client/applicant data.
4. Data Storage and Security
Form submissions (contact inquiries and chef applications) are stored securely in our GoHighLevel platform. We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small data files placed on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
6. SMS/Text Messaging Privacy
If you opt in to receive SMS/text messages from Executive Chefs at Home, this section describes how we handle your mobile phone number, consent records, and messaging data.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use categories exclude text messaging originator opt-in data and consent; that information is not shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services (such as our SMS platform and wireless carriers) strictly for the purpose of delivering the messages you have requested.
SMS Data We Collect
When you opt in to our SMS program, we collect and maintain:
- Your mobile phone number
- Records of your opt-in consent, including the date, timestamp, source (e.g., which form or page), and the specific consent language presented to you
- Message delivery logs and your replies, including responses to keywords such as STOP and HELP
- Opt-out requests and the date they were processed
SMS Data Retention
We retain SMS consent records and messaging logs for as long as required to service your account, comply with our legal and regulatory obligations under the TCPA and CTIA Messaging Principles and Best Practices, and defend against potential claims. Opt-out records are retained indefinitely so that we can continue to honor your request to stop receiving messages. You may withdraw your consent at any time by texting STOP to any message you receive from us. For full details on the SMS program, see our Terms of Service.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any site you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately so we can delete it.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Chef Executives LLC
Greenwich, CT
hello@executivechefsathome.com